Customers Are Owed £174 Million By Gas Suppliers

Posted under Blog by Ruth

Recent research carried out by moneysupermarket.com has shown that over five million residential property owners in the UK are owed money by their gas supplier.

The comparison website said that the average household that is in credit with their supplier and is owed just under £90. This means that consumers have paid a total of £454 million extra.

Around 80 percent of customers who are in credit with their gas supplier have not asked for their money to be refunded, and around £363 million is unclaimed.

On the flip side, around 1.8 million home owners are in debt to their gas supplier – totalling £280 million (£151 on average per person), which means the gas companies are still holding onto an extra £174 million.

How to Reduce Your Gas Costs

Utilities manager at moneysupermarket.com, Scott Byrom, states that many homeowners who are signed up to direct debit pay over the odds simply because their direct debit is not changed when lower tariffs come into effect.

The recommendation is to review your direct debit payments every six months to ensure they are taking a fair amount according to how much you use.

You can reduce your actual expenditure by installing measures such as double glazing to keep your home naturally warmer. Comparing energy suppliers also means you could find a better deal than you are currently on.